The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills.   Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team.  Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions.  

The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team.  Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.

The Store Manager oversees all aspects of operations, including the service focus and merchandising for their store.  The Store Manager is responsible and accountable for driving business results through the effective coaching of the store team. Areas of focus include customer service, sales and profit growth, expense control, promotional and merchandising execution, and store management and team development. The Store Manager role requires a high level of communication, efficiency and drive for results.

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills.   Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team.  Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions.  

The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team.  Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.